Oval Alexandrite Solitaire Ring
- Description
FAQ
Are all pieces hand made?
All items are completely hand made from scratch and most jewelry listings can be customized to meet your needs. All 14k items are solid gold. I do not plate any metals. I can also cast jewelry in 18k and platinum.
Due to the hand made nature of each piece of jewelry there can be slight variations. The pictures taken for the listings are unedited and are true representations of stone color, however, stones will look different depending on lighting conditions. If you have a very specific request with regards to stone color please message me.
How can I order a custom design?
Contact me If you are looking for a custom designed ring. Using computer-aided design (CAD) software and 3D printing technology we are able to create jewelry based on a picture, drawing or basic sketch. Please contact me with any questions.
Returns, Exchanges & Refunds
Do you accept returns/ exchanges/ cancellations?
I gladly accept returns, exchanges, and cancellations.
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
Refunds will only be issued on items returned in new, unworn condition. Cost of return shipping is the responsibility of the buyer.
Refunds will not be accepted from international buyers unhappy with additional customs taxes or surcharges. It is the buyer's responsibility to determine if and how much tax will be assessed.
If resizing is required (not due to the seller's error) there will be a resizing charge.
What can't be returned or exchanged?
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)
Absolutely NO refunds or cancellations on custom orders.
Shipping
Fast shipping
All items shipped complimentary within the United States via the USPS or FedEx.
It is the responsibility of the buyer to provide the correct shipping address upon placing an order. The seller is not responsible for any customs charges assessed on international orders.
Order tracking
I will contact all buyers the day I ship their orders with the tracking number and estimated delivery date.
Get in touch
Please contact me if I need to expedite your order. Or if you have any problems with your order.
custom jewelery
Hand Made For You
All items are completely hand made from scratch and most jewelry listings can be customized to meet your needs.